Each shop has its own refund, shipping, and shop policies 

Please try and resolve by reaching out to the shop you purchased your item from before reaching out to Cheer World Marketplace. 

For Cheer World Marketplace tutorials please click here

For Cheer World Marketplace Terms and conditions please click here

If the issue hasn't been resolved and needs additional assistance or for all other questions please fill out the form below. Customer support will review and touch base within 48 hours.